
Creating Dissonance to Create Change
It is critical to get change done right, lest you usher in more negative mythologies through a false dawn and reinforce a negative, unproductive culture.

It is critical to get change done right, lest you usher in more negative mythologies through a false dawn and reinforce a negative, unproductive culture.

Listening – really listening – to someone else is the highest form of respect you can pay to someone else. Being a mental health first aider just gives you an extra reason to do it.

“Teams” don’t and can’t make a decision – people do.

Listening is a big deal – it’s the cornerstone of all the other skills that leaders need to practice

Among all the “back to basics” tools we talk to people about at LKS Quaero, task assignment is the most immediately accessible, no matter where you work or what you do.

Get clear on the standard required. Stop wasting precious time polishing and worrying.

“Leaders’ behaviour is highly symbolic and it’s contagious, for better or worse. So start with yourself and be brutally honest.”

There are a few common self-defeating myths about working on the future that I think hold us all back. Slowing down – and you must slow down to think about the next few months and years – requires some discipline.

At LKS Quaero, we use the Instincts to Excellence Scorecard tool to provide some objectivity to assessments of culture. Importantly, we work with organisations to choose the measures to assess their culture, rather than assume what the ingredients should be.

We can become fixated with the idea of having work to do. Sometimes we do this at the expense of the right work. What, then, is the right work?