The bright shiny change will fall apart if you don't get implementation right. Think it through, set the stage, and follow it up.
Professor Huang has distilled a few critical points for effective communication and decision-making that are all too easy for leaders to forget.
Sam Robinson, Nathan Farr, and Chally Kacelnik got together to talk about Nokia's strategy, and how they went from top to bottom and on the rise again.
Empathy's critical, not fluffy - people can tell when it's applied and consistent, and are hugely put off when it rings false.
I’m always pretty bothered by conversations about work that assume relationships are the foundation of getting stuff done.