
Give the Positive Feedback
Why is directly giving positive feedback so weird, and what can we do about it?

Why is directly giving positive feedback so weird, and what can we do about it?

The opportunity created by the avalanche of AI spending is significant. So is the risk.

I was lucky enough to go on a 2-week family trip to Vietnam in April. Among the bánh mì, pho, history and shopping, the trip inspired some thinking about leadership and culture.

Shifting from busy to effective requires deliberate choices.

Managers play a critical role in whether or not development sticks.

There is a cognitive and organisational cost to overloading leaders with micro-decisions.

Leadership is its own set of skills, not just natural common sense. You need a shared framework and toolkit in place to make it work.

Excessive escalation is feedback that something isn’t working.

People’s behaviour at work makes sense when you understand how they’re judging what’s going on around them.

Beliefs we have about ourselves and our work can hold us back.