
From Busy to Effective: Helping Leaders to Shift Their Focus
Shifting from busy to effective requires deliberate choices.

Shifting from busy to effective requires deliberate choices.

Managers play a critical role in whether or not development sticks.

There is a cognitive and organisational cost to overloading leaders with micro-decisions.

Leadership is its own set of skills, not just natural common sense. You need a shared framework and toolkit in place to make it work.

Excessive escalation is feedback that something isn’t working.

People’s behaviour at work makes sense when you understand how they’re judging what’s going on around them.

Beliefs we have about ourselves and our work can hold us back.

A leader needs to understand why people believe in the things they do and how can they be persuaded to change what they think.

Sustainability in heavy industry can feel abstract – especially when you’re working to keep the lights on. But it doesn’t have to be that way.

Emotional intelligence isn’t soft. It’s operationally critical – and worth investing in more than ever.