What We’re Reading: Space, Pace, and Grace: How to Handle Challenging Conversations

Advice for effectively structuring a challenging conversation for long term impact.
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By Chally Kacelnik

The podcast: Space, Pace, and Grace: How to Handle Challenging Conversations, featuring Matt Abrahams and Collins Dobbs, at Insights by Stanford Business

What I think:

If you break out in a cold sweat thinking about having to confront someone or knowing you’re about to hear some negative feedback, you’re not alone. This podcast offers advice for effectively structuring a challenging conversation for long term impact, managing difficult feedback through exercising agency, and making genuine emotional connections through looking at communication as a collaborative effort. Most of all, Matt and Collins offer advice for getting out from between a rock and a hard place by creating space for genuine solutions through positive behaviour. A great and practical reminder on reorienting conversations to expansiveness and collaboration.

At LKS Quaero, we support organisations to get management right. For more information, visit us at lksquaero.com or follow us on LinkedIn and Facebook.

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