
How Do You Actually “Put the Customer at the Centre” of What You Do?
If you are starting out on your journey – or if you feel like you are getting a bit lost in the noise – it’s always useful to come back to “customer value”.
If you are starting out on your journey – or if you feel like you are getting a bit lost in the noise – it’s always useful to come back to “customer value”.
By Chally Kacelnik Let’s consider how to manage customer data the right way: ethically, usefully, and achievably. With scandal after scandal about the misuse of customer
By Susan Law There is always that dichotomous cliché: change is the only constant in the world. As local authorities, Councils are not only part
LKS Quaero UK Director Aidan Rave recently visited Australia and met with our Australian team. Here are his reflections on the differences and similarities between the UK
The team responsible for the Norfolk Island Administration’s transition to Norfolk Island Regional Council have won a 2016 Secretary’s Award from the Australian Government’s Department
LKS Quaero is offering a complete package of Council Transition Support for amalgamating NSW Councils. This is the last in a series of interviews in which our
LKS Quaero is offering a complete package of Council Transition Support for amalgamating NSW Councils. This is part of a series of interviews in which our transition
LKS Quaero is offering a complete package of Council Transition Support for amalgamating NSW Councils. This is part of a series of interviews in which our transition
LKS Quaero is offering a complete package of Council Transition Support for amalgamating NSW Councils. This is part of a series of interviews in which our transition
LKS Quaero is offering a complete package of Council Transition Support for amalgamating NSW Councils. This is part of a series of interviews in which our transition
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