Not Invincible: Optimism Bias and Building an Organisational Safety Culture
If injury or death are not genuine possibilities for you cognitively, you’re going to act like you’re invincible. And you’re not invincible.
If injury or death are not genuine possibilities for you cognitively, you’re going to act like you’re invincible. And you’re not invincible.
An organisation in which things work like they’re supposed to and in which people have a clear understanding of how their work is useful is an organisation with a good foundation for a positive, productive culture.
The benefits of having a capability framework are dependent on how well it’s designed and implemented.
By Chally Kacelnik You’ve probably heard some variation on this saying attributed to Peter Drucker: ‘what gets measured gets managed’. That makes a lot of sense:
By Sam Robinson While talking to a client in a government organisation recently, I realised how sloppy I am when talking about onboarding and induction programs.
By Chally Kacelnik Let’s consider how to manage customer data the right way: ethically, usefully, and achievably. With scandal after scandal about the misuse of customer
By Sam Robinson A useful model that supports people to work well together in an organisation is the concept of “Levels of Work”. Familiar to
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