We are strong believers in the value we can add to organisations. In addition to our blog posts, from time…
Taking a top down and bottom up approach will allow you to get a broad and deep picture of how you're going against how you'd like to be going.
Having the resources, enthusiasm, and expertise isn't enough. These need to be organised to support your organisational outcomes, not organised around narrow functional inputs reliant on individuals.
So much for knowing how you do the work. How do you know how your process is working out for your customers?
A lot of visionary and clever strategic plans fizzle out, much to the frustration of the designers. Here's how to avoid it and make your strategy viable.
If you make KPIs meaningful and connected, you'll get an accurate picture of performance from staff. You'll also get staff who are more motivated and clear on their work and its value.