Key Person Risk: Everyone Isn’t Replaceable
The common phrase “everyone’s replaceable” is such a misnomer. Yes, you might be able to replace a hardworking employee who knows how to do everything right, but at what cost?
The common phrase “everyone’s replaceable” is such a misnomer. Yes, you might be able to replace a hardworking employee who knows how to do everything right, but at what cost?
So much for knowing how you do the work. How do you know how your process is working out for your customers?
By Sam Robinson While talking to a client in a government organisation recently, I realised how sloppy I am when talking about onboarding and induction programs.
By Chally Kacelnik It’s an exciting time when organisations are overhauling their vision and planning: synapses are snapping, there’s energy in the air, and people
By Chally Kacelnik If you want to understand how your organisation works or the impact of change in a concrete, clear, detailed way, process mapping is
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