This is part of a series on LKS Quaero’s leadership development programs, published in advance of our 2018 Public Program in Newcastle. You can book your ticket for our Leading for Change (Advanced) Diploma program or book your ticket for our Leading for Change (Essentials) Certificate IV program now.
It’s hard to see all the way around a problem when you’re in the middle of it.
Organisations come to us with various levels of understanding of what their problem might be. Whether or not you have a solid idea of what the problem is in your organisation, clear and impartial analysis is crucial for getting the full picture. It’s vital to identify the problem and understand it properly before constructing any solutions. At LKS Quaero, we start with defining the problem really well, in useful context.
Clients approach us with a number of different ideas about what’s happening. Perhaps they’ve identified the culture as a problem, or safety, or something else entirely. We keep digging down and asking “how do you know that’s the problem?” Often, this process leads to our clients realising that at the bottom they actually have a leadership issue. We say that leadership creates the culture and it’s the culture that delivers the results – good or bad. If you want to improve the results or tackle the symptoms of the problem, you need to look at the impact of the culture and the leadership.